FAQ
 
 

How do I reserve a yacht and what are the payment terms?

Once you decide that our crewed charter is for you contact us and we will place a temporary (10 day) hold on the yacht for the dates of your choice. This hold guarantees availability while you make your final decision. To confirm the reservation we require a 50% deposit and the signed charter agreement (which we will email to you once the yacht is on hold). The final payment is due 60 days out from your start date. 


Cancellation Terms

If you decide to cancel your reservation all payments are forfeited. However you are entitled to a partial refund if the yacht you reserved is re-hired for the same term; or a pro rata refund if re-hired for part of the same term.

In the unlikely event that the yacht must cancel due to unforeseen breakdowns or similar reasons we will work to find you a suitable replacement that you approve or you will be refunded in full.

If the captain or owner must cancel the charter due to Force Majeure no funds will be refunded to charterer - if you have trip insurance you will be able to claim from your insurer.

Full terms and conditions can be found in our charter agreement contract.


Trip Insurance

Travel insurance can cover cancellation due to extreme weather or act of God, flight delays, emergency medical expenses, operator financial default, lost baggage and more. Please check each policy's coverage plan.  Insurance is available through several on-line locations.  Here are a couple to look at:

http://www.accessamerica.com/

http://www.csatravelpro.com/

Or you can check multiple companies at the same time:

http://www.squaremouth.com


How can I be reached in an emergency?

All vessels have VHF radios and cell phones. You can of course bring along your own cell phone (please check with your provider that you have roaming capability in the area you are visiting).


Should we bring the kids?

Kids are seldom bored on charter. They really get into the sailing and particularly the snorkeling and playing on the beach.

The yacht's crew is employed to maximize the enjoyment and safety of your vacation however please note that they can not take responsibility for over-seeing the welfare of children at all times. Children under the age of fourteen must be under the direct supervision of a parent, child-minder or other appointed adult.


What is included in my All Inclusive Rate?
Our crewed catamaran charter fee includes the Captain/Chef/Hostess, three meals aboard each day with wine, snacks, full ships bar (including cocktails, beer, wine and sodas), water toys, cruising permits, fuel and all on deck amenities. Insurance for the yacht for marine risk and third party claims and the crew for employer's liability insurance is also included.

Extra charges for all-inclusive yachts can include optional communications, optional marina berthing, crew gratuities, activities and any meals taken ashore, optional hire costs of special equipment and activities such as scuba diving.


What time of year is best to travel to the Caribbean?

Mid-December through to the end of April is the "high season" in the Caribbean as travelers flee cold northern climates to bask in the tropical sunshine. For the peak periods of Thanksgiving, Christmas, New Years and the Spring Break months of March and April, charter yachts should be reserved well in advance.

December through May is considered the dry season while June through November is generally the more humid season. However, in our experience, rain or clear skies can occur at any time during the year. Rainstorms often pass quickly and there is sunshine on most days during the year. Average air temperatures in coastal areas range from 72º to 86º F. The warm coastal water temperatures stay between 68º and 74º F.

The northern summer is considered to be low season in the Caribbean, however the months of May, June, early July and late November are still great times to visit the islands; charter rates and flight prices can be lower and the beaches, roads and restaurants are rarely crowded.

Atlantic Hurricanes can occur any time from August through October; with the most active month being September. The good thing is that every year brings more sophisticated storm warning systems and it is unusual for any one island to be severely affected more than once or twice every 10 years and your actual odds of experiencing a hurricane are very low. You can purchase travel insurance to cover force majeure as soon as you confirm your travel plans.


Passports & Visas:

Passports are required for all visitors in the Caribbean.

The United States Government will require a valid passport to regain entry into the US. Please remember to bring passports for each member of your group.

US Citizens: For information on renewing your US passport or obtaining your first passport please click here.

British Virgin Islands:
US Citizens can enter the British Virgin Islands with a valid passport - no visa is required.

Non-US Citizens may require a visa to enter the US and / or British Virgin Islands. For a list of countries that qualify for the US visa waiver program please see: US Visa Requirements

For more information on Visa requirements for the British Virgin Islands please see: BVI Visa Requirements





Crew Gratuities:

Gratuities of 10% - 20% of the charter fee are the norm when the service merits it. Please remember that your crew work hard to ensure your vacation is a great one, that will be remembered for many years to come. They are your chef, bartender, waiter, tour guide..

Your crew is happy to accept gratuities cash, traveler's checks or personal checks.

The best way to handle the gratuity is to place the amount into an envelope addressed to the crew and either hand it to the captain or leave it on the saloon table on your departure from the yacht




 

Frequently Asked Questions